System administrators (those with the "S" privilege on the page) can make any changes, which is useful for correcting teachers' settings and troubleshooting. They can also change the password, username, email address, and name to reassign an account to someone else.

Principals and counselors (those without the "S" privilege) can only look at gradebooks, but not make changes. This is useful to see the class averages, ensure the teacher is keeping their grades up to date, ensure the teacher has a sufficient number of assessments, and print reports in the teacher's absence.

For security, there are several restrictions and safe-guards:

• You must purchase a group license. This is disabled for free trials and individual subscribers.

• This is disabled if your security settings are not strict enough on the Setup Staff page.

• You can look at only teachers covered by your group license. If they paid for their own individual subscription, you cannot view their gradebook. (If the teacher gives us consent, we can transfer their individual license to your group license.)

• You can look at gradebooks only at your own school or district (whatever your group license covers). If the teacher has other gradebooks at other schools, you cannot view them.

• Two people cannot make changes to an account at the same time, so when a system admin logs in to make changes, it forces the teacher to logout, and vice versa. But for read-only access the admin can be logged in at the same time as the teacher.


See also: Staff Restrictions, Licenses